*SORRY! I needed to re-upload because there was a glaring error I didn't catch soon enough in the last one!* Info is the same but I exchanged a couple of the screenshots. Please also consider checking out the photo/text version of this tutorial if you don't like the video format: http://emiiichan.blogspot.com/2014/04/how-to-order-from-liz-lisa-and-tokyo.html If you have any urgent questions about this tutorial even after reading through the notes in this description, I can be best reached on tumblr (http://emiii-chan.tumblr.com/ask-emiii) or you can message me through YT so I can reply through an email. However, service related questions would *best* be answered by the service providers themselves (Tokyo Kawaii Life or Tenso). Some sample information on Tenso shipping cost can be found here: http://emiii-chan.tumblr.com/post/58634502599/price-breakdown-for-anon-top-left-goods-244-51 Other notes: I am not fluent in reading or speaking Japanese and made this tutorial based only on past experience. The basics of this process will also work for other Japanese online shops that do not ship internationally such as Ank Rouge. There are other business that do much of the same thing that Tenso does, but I personally have only ever used Tenso, and therefore can only speak to the reliability of its service and not others. If your credit card is getting rejected and you have ensured that you entered the numbers correctly, call your credit card company or bank. It may be the case that international transactions set off alerts as suspicious activity, and you will need to approve this purchase before being able to complete your order. If you plan on making more purchases in the future, considering approving all activity with this company. You may receive an email from Tenso asking you to submit proof of identity. I completed this over a year ago and do not remember the intricacies of the process. That being said, I did not experience any problems with it. Others have mentioned that it is not mandatory to complete, and they have been able to use the service satisfactorily without it. Unless you have personal issues surrounding your ID, I would personally suggest to complete the proof of identity on the chance that you may need to ship to an address other than your own with a time restriction, which you would not be able to do without it. If you have any questions about this policy, please contact Tenso's support team directly. As I am not a Japanese resident and completed the process some time ago, I am unsure of the specifics and don't have my old email to look back on. If you are having trouble with your order or using either Tenso or Tokyo Kawaii Life's services, please consider contacting them directly.