How to Order from Liz Lisa and Tokyo Kawaii Life | Tokyo
Information | History | View | Sightseeing | Video
*SORRY! I needed to re-upload because there was a glaring error I didn't catch soon enough in the last one!* Info is the same but I exchanged a couple of the screenshots. Please also consider checking out the photo/text version of this tutorial if you don't like the video format: http://emiiichan.blogspot.com/2014/04/how-to-order-from-liz-lisa-and-tokyo.html If you have any urgent questions about this tutorial even after reading through the notes in this description, I can be best reached on tumblr (http://emiii-chan.tumblr.com/ask-emiii) or you can message me through YT so I can reply through an email. However, service related questions would *best* be answered by the service providers themselves (Tokyo Kawaii Life or Tenso). Some sample information on Tenso shipping cost can be found here: http://emiii-chan.tumblr.com/post/58634502599/price-breakdown-for-anon-top-left-goods-244-51 Other notes: I am not fluent in reading or speaking Japanese and made this tutorial based only on past experience. The basics of this process will also work for other Japanese online shops that do not ship internationally such as Ank Rouge. There are other business that do much of the same thing that Tenso does, but I personally have only ever used Tenso, and therefore can only speak to the reliability of its service and not others. If your credit card is getting rejected and you have ensured that you entered the numbers correctly, call your credit card company or bank. It may be the case that international transactions set off alerts as suspicious activity, and you will need to approve this purchase before being able to complete your order. If you plan on making more purchases in the future, considering approving all activity with this company. You may receive an email from Tenso asking you to submit proof of identity. I completed this over a year ago and do not remember the intricacies of the process. That being said, I did not experience any problems with it. Others have mentioned that it is not mandatory to complete, and they have been able to use the service satisfactorily without it. Unless you have personal issues surrounding your ID, I would personally suggest to complete the proof of identity on the chance that you may need to ship to an address other than your own with a time restriction, which you would not be able to do without it. If you have any questions about this policy, please contact Tenso's support team directly. As I am not a Japanese resident and completed the process some time ago, I am unsure of the specifics and don't have my old email to look back on. If you are having trouble with your order or using either Tenso or Tokyo Kawaii Life's services, please consider contacting them directly.
Comments
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Hi can I use credit card for the shipping ? Thanks !!
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Where do i add " 転送コム" in my address?
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This was really easy to understand, thank you!! :D
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what happens if the phonetics don't mach up
like mine says for my last name Omofundoro instead of Omohundro is that okey or am I in trouble ? -
Can tenso ship to other counties that are not the usa? I live in australia so will tenso still be able to ship a package to me?
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Does it usually take one day to get to tenso?
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Does everything only come in one size? Also, how do I know how much US dollars I am spending, since it's all in yen?
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Can you reccomend that is not via tenso?
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how do i select which type of shipment i want on tenso? i dont want to use ems :3
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I'm going to be using Amazon instead of Kawaii life but the Tenso information was really helpful! Great Turorial!
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What if tenso wants the subtotal of the items? What does that mean?
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i live in canada so if they sent my order ...my adress
will be written in japanese?? -
HI, your video helped me so much!
I have a question- Tenso sent me today an email says that they shipped my parcel but when I put my track number it says that my package wasnt found.. Is it normal? it takes time untill I can track it? -
is there any way i can get my money back?
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when it says international shiping (1) i try to process shipping procedure but i cant. it says i have to comfirm my identity?
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its been 2 days and i havent got a email from tenso about it being shipped.
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thanks for all your help this was really helpful :) i was also wondering on this website do they do the liz lisa suitcase on new years how did you get yours i would like to buy one so badly but i live in the uk xxx
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it doesn't show metropolitan area anymore :(?
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I didn't understand what is The registration card information? What do I need to fill there?
I could just order with my actual adress and pay cash on delivery, or not?